Description based on Specified Commercial Transactions Law
Description based on the Specified Commercial Transactions Act
・Distributor: Firefly LLC
・Representative Director Mikiko Aoki
Address: 10-1 Funaorizawa, Gorigotogawa, Oga City, Akita Prefecture, 010-0352
・Telephone number: 080-5409-2495
Contact: firefly.naturelab@gmail.com
How to order
Select the product and quantity you want and add it to your cart.
When you place an order, you will receive an automatic reply email. If you do not receive the email after a while,
Please contact us at firefly.naturelab@gmail.com.
・Payment
Payment methods are credit card or bank transfer.
The following cards can be used: VISA/MasterCard/JCB/AMEX/DINERS.
If you would like to pay by bank transfer, please let us know by email.
・About delivery
We will send it via Yu-Pack.
*Free shipping for purchases totaling 25,000 yen or more.
(Conditions may change depending on events, etc.)
Hokkaido: 1,310 yen
Tohoku: 1,160 yen Kanto: 1,160 yen Shinetsu, Tokai, Hokuriku: 1,250 yen Kansai, Chugoku, Shikoku: 1,530 yen Kyushu: 1,810 yen Okinawa ： 1,810 yen
From May to November, all items will be shipped by refrigerated delivery.
(*The shipping fee above includes a 330 yen cool shipping fee.)
Please note that due to the nature of wine, regular shipping will not be available during this period.
・Returns
Please note that we cannot accept returns due to customer's convenience.
Thank you for your understanding.
If there are any damaged or defective items, please contact us as soon as possible so we can return or exchange them.
We will cover the cost of returning the defective product.
*Please check the contents as soon as possible after receiving the product. If there is any damage, please contact us immediately.
*We will ship your order within 5 days of receiving it.
*The store is closed on Mondays and Tuesdays, so shipping and inquiries will be accepted the next day.
*If you require a receipt, please write so in the comments section. Please also let us know the recipient's name and any notes.
*We may ship your order in a recycled wine box. If you would like your order to be shipped in a new cardboard box, please write this in the comments section.